Frequently Asked Questions | Scholastic International

Frequently Asked Questions

Quickly find answers to the most frequently asked questions

I would like to find out about shipping / delivery information?

Shipping and handling charges are not included. If you are expediting your order by air, please add 25% for shipping and handling (minimum $25). Please allow 2 to 4 weeks for delivery. Any customs duties or local fees are additional and the customer’s responsibility. Please note that if you are using a freight forwarder, we will ship your product to its US location free of charge. For more details, please write to your personal sales representative by submitting the contact form here.

Who is my Scholastic Sales Representative?

You can view the Scholastic Sales Representative for your country and send them your inquiry by filling and submitting our contact form here.

Where can I find information about pricing and discounts?

Any prices given on this website are list prices. For details on special offers and discounts, please contact your local Sales Representative by sending in your inquiry via our contact form. Please note that all prices are subject to change.

What methods of payment are available?

Payments should be made with order or upon receipt of invoice. Checks and money orders (in US currency) should be made payable to Scholastic Inc. You can also charge to your MasterCard, Visa, American Express, or Discover (minimum order $25). Please contact international@scholastic.com for wire transfer information, or fill and submit the contact form here.

How can I talk to someone at Scholastic about the most suitable products for my specific requirements?

Feel free to take advantage of our Sales Representative’s expertise by discussing any specific requirements you have. You can view the Sales Representative that covers your region, and contact them by submitting the contact form here.

Orders / Products Related

Where is my order?
Why is the product I require not available in my country?
How do I open an account with Scholastic?

Shipping / Delivery Information

I would like to find out about shipping / delivery information?

Customer Service

Who is my Scholastic Sales Representative?
How can I contact customer service?
How can I talk to someone at Scholastic about the most suitable products for my specific requirements?

Payment and Discounts

Where can I find information about pricing and discounts?
What methods of payment are available?